New General Manager of NY Wheel

STATEN ISLAND, N.Y. – Joel Ward, of ProFun Management Group, has been officially announced as the new General Manager of ​the 60-story observation wheel being built on the St George waterfront. Joel brings over 25 years of experience in the tourism and attraction industry, including his 18-year tenure at Universal Studios.

New York Wheel Moves Forward With City Council Approval

Although the New York Wheel, the massive ferris wheel coming to the Staten Island waterfront, is all but a given at this point, the project still needed City Council approval before moving forward with construction. And as of yesterday, those changes—which focused mainly on a parking garage near the attraction—were approved. The adjustments centered on…

Service Excellence Around the World

He is everywhere! Ho Chi Minh City, Moscow, Orlando, and Sydney… Shaun McKeogh is busier than ever! He has recently completed employee training for Wet’n’Wild in Sydney where he received rave reviews; hosted a highly attended Service Excellence webinar for EAAPA (Eurasian Amusement Parks and Attractions) in Moscow; as well as led IAAPA seminars at…

The Right People the Right Way

Shaun McKeogh knows both…. Please read the following article from the October FunWorld Magazine to get Shaun’s advice on how to attract and recruit the right team members for your visitor experience. Better Human Resources for the Attractions Industry – Attracting and Recruiting the Right People

Ferrari World Named ‘Best Theme Park’

Ferrari World Abu Dhabi was named the ‘Best Theme Park in the UAE’ at the ninth Hospitality India and Explore the World Annual International Awards (HIA 2013). The location of the park on Yas Island, the UAE’s leading leisure hub, combined with its uniquely themed attractions including signature rides such as Formula Rossa, the fastest…